Name: Gregg Wilkinson
Title: Relocation Consultant
Hire Date/Years of Experience: Hired Sept 2017, 31 years of experience in the moving /relocation industry
How do you define an ideal customer experience?
An ideal customer experience is when, through teamwork, we seamlessly accomplish a customer’s move and exceed their expectations.
What do you do every day to ensure an awesome customer experience?
I make sure I communicate transparently with my customers throughout all aspects of their relocation. They know I am always available to answer questions, even on nights and weekends.
What do you like most about your occupation?
I like being able to help customers in all different situations attain their goals for their relocation. No two situations are the same and I like helping them navigate the experience.
What is your proudest professional achievement to date?
I’m proud of achieving Master’s Club and the experience I have accumulated over 30 years in the business.
Why should a customer choose Murphy?
Our teams are experienced, professional, courteous and take the extra time necessary to ensure the customer is happy and exceeding their expectations.
