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Lisa Pryzgoda

Moving Coordinator
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Name: Lisa Pryzgoda
Title: Certified Move Coordinator
Hire Date/Years of Experience: April 2014 / 6 years of experience

How do you define an ideal customer experience?

An ideal customer experience would mean having a positive attitude, putting in the extra effort and being comfortable with their ever changing schedules.

What do you do every day to ensure an awesome customer experience?

I reach out to my customers to make sure the packing, loading and/or the delivery is all going well. If they have any issues or concerns, I ask them to notify me as soon as possible. I reach out to them a few days before their move to make sure everything is still on track and to see if they have any questions for me. I will then follow up with the day of the move, during delivery and a few days later.

What do you like most about your occupation?

Interacting with the customers and doing everything I can to make their move go as seamless as possible.

What is your proudest professional achievement to date?

Winning the 2019 Mayflower Heart of Quality Award.

Why should a customer choose Murphy?

A customer should choose Murphy Moving because of our award-winning service and excellent customer satisfaction. Our employees are described as polite, hard-working, respectful and a real pleasure to work with, just to name a few.